bbjl Privacy Policy

1. Information We Collect

When you register an account on bbjl, we collect personal information such as your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect financial information including your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. During your use of the platform, we automatically gather technical data such as your IP address, device type, browser version, and session activity logs to maintain platform security and improve your experience. If you contact our support team, we retain records of those communications to help resolve any follow-up concerns efficiently. All information collected is limited to what is genuinely necessary for the operation of the bbjl platform and compliance with applicable Philippine regulations. We do not collect sensitive personal information beyond what is required for account verification and responsible gaming obligations. You may review the full list of data categories we process by contacting our support team at any time.

2. How We Use Your Information

bbjl uses the personal data we collect primarily to create and manage your player account, verify your identity, and process financial transactions in a secure and compliant manner. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — these communications are essential and cannot be opted out of while your account remains active. Your gameplay and transaction data are analysed internally to detect unusual activity, prevent fraud, and ensure the integrity of the platform for all Filipino players. Where you have given explicit consent, we may use your contact information to send you promotional offers and updates about new features on bbjl; you can withdraw this consent at any time through your account settings. We also use aggregated, anonymised data to understand how players interact with the platform so we can improve our sports betting and casino-style entertainment offerings. Your personal data is never used to make automated decisions that produce significant legal effects without human review. All data processing activities are carried out in accordance with the Philippine Data Privacy Act of 2012 and its implementing rules.

3. Sharing Your Data

bbjl does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data in accordance with applicable privacy laws and are prohibited from using it for any purpose beyond the service they provide to bbjl. In certain circumstances, we may be legally required to disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if compelled by a valid legal order. If bbjl undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never share your data with overseas entities unless adequate data protection safeguards are in place and the transfer is permitted under Philippine law. If you have concerns about a specific data-sharing arrangement, please contact our support team for clarification.

4. Data Security

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the bbjl platform is encrypted using industry-standard protocols, and sensitive information such as payment details is handled through certified secure payment gateways. Access to personal data within our organisation is strictly limited to personnel who require it to perform their job functions, and all staff with data access are bound by confidentiality obligations. We conduct regular security assessments and keep our systems updated to address emerging threats and vulnerabilities. In the event of a data breach that is likely to affect your rights and freedoms, bbjl will notify you and the relevant Philippine regulatory authority within the timeframes required by law. While we work hard to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your bbjl account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately.

5. Your Rights as a Data Subject

As a Filipino player and data subject under the Philippine Data Privacy Act of 2012, you have a number of important rights regarding your personal information held by bbjl. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You may request access to the personal data we hold about you, and we will provide a copy within a reasonable timeframe upon verification of your identity. If any of your personal information is inaccurate or incomplete, you have the right to request that we correct it promptly. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we are required to comply with. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team with your request and we will respond as soon as possible. We will never penalise you for exercising your data privacy rights in good faith.

6. Data Retention

bbjl retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and audit obligations. Transaction records and identity verification documents are retained for the minimum period required by applicable Philippine financial and gaming regulations, after which they are securely deleted or anonymised. If you request the closure of your account, we will process the deletion of your personal data in accordance with our retention schedule, except where we are legally required to retain certain records. Data held for responsible gaming purposes, such as self-exclusion records, may be retained for longer periods to prevent circumvention of player protection measures. We periodically review the data we hold and delete or anonymise information that is no longer required for any legitimate purpose. If you have questions about how long specific categories of your data are retained, please contact our support team for details. Our goal is to hold your data only for as long as genuinely necessary and no longer.

7. Updates to This Policy

bbjl may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine privacy regulations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players through their account or via a platform announcement. Your continued use of bbjl after any updated Privacy Policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you remain informed about how we protect your personal information. If you disagree with any changes to this policy, you should stop using the platform and contact our support team to arrange account closure and data handling in accordance with your rights. The most current version of this Privacy Policy will always be available at this page. For any privacy-related questions or concerns, please reach out to our support team directly.